What we do.
We help law firms and organizations grow with clarity, trust, and momentum.
Bindustries helps law firms build business and organizations work better. With experience as a law firm partner, client, executive and governance leader, we know what builds trust — and what breaks it. We help firms grow through trusted, profitable client relationships, and help organizations govern smarter and manage risk with solutions tailored to their context.
Organizations
We help organizations lead with clarity and manage risk with intention — drawing from executive experience inside complex entities and boards.
We will support you to:
Do people speak up and raise difficult topics?
Can you have constructive conversations about tough topics?
How do you respond to difficult feedback about culture and conduct?
How do you respond when bad things happen?
What are you doing to create an inclusive, resilient culture that includes everyone, meaningfully?
We can help you set the stage for an inclusive culture where people speak up and belong.
How do you share information?
Is it shared consistently? Is it stored effectively?
Can you find it when you need it?
Do you know why it is difficult to make decisions in your organization?
We can help you break silos and improve cross-functional decision-making.
What are your biggest and most pressing risks?
What is the nature of those risks – a cost of doing business or a Black Swan event?
What is the likelihood of those risks coming to fruition?
What is your risk exposure in each area of important risk?
Do you ‘look around corners’ to see emerging risks?
We can help you reduce risk exposure with sustainable practices.
Do you know who makes what decision? What due diligence is necessary? How are key stakeholders engaged?
Who recommends what decisions? How are these decisions made? When are decisions made?
How are decisions documented and preserved? Who reviews and tracks the implementation of decisions?
Why is it difficult to make certain decisions in your organization? Why do some decisions keep being re-visited?
We can help you clarify decision rights and enhance board and management oversight.
Are you allocating your efforts to the biggest, most likely matters and risks? What time, people and financial resources are you putting to assess and mitigate those risks?
What new technologies, teams or processes do you choose to invest in and adopt? What should you?
How do you manage the change required for, and resulting from, the change internally and with key stakeholders?
We can help you make governance and risk spend count.
Law Firms
We help law firms deepen trust, strengthen relationships, and grow profitably — with insight from someone who's been both the client and the partner.
We will support you to:
Do you have siloed client relationships, failing to realize the firm’s potential?
Do you have strong succession and incentives to encourage holistic client relationship management?
Are you at risk of losing clients if partners cross the street?
We can help you deepen key client relationships and ensure strong succession.
Do you understand how legal fees are approved and handled by your client?
What pricing models do you use? Do you differentiate pricing models to the value of legal advice?
How do you determine estimates, quotes or budgets for matters? What intelligence are you using?
How do your estimates stack-up to your invoices? To your write-offs? To your recovery rates?
We can help you improve profitability with pricing strategies that clients trust.
What do you know what clients value when selecting a law firm or a lawyer?
Do you know who the key stakeholders, blockers and decision-makers are?
Do you know why you get invited to a pitch? Or why you did not? Or why you won it?
We can help you stand out and win new business with compelling strategies.
Do you know if the client lunches, or the tickets to the game, or sponsoring events are valued by your clients?
Do you understand whether the BD actually results in new business?
We can help you maximize the return on investment of your BD activities.
Do you struggle to catalyze internal support to invest in new technologies, teams or processes?
How do you prioritize the timing and resources for advancements within the firm?
We can help you empower internal teams to drive results.
Organizations
We help organizations lead with clarity and manage risk with intention — drawing from executive experience inside complex entities and boards.
We will support you to:
Do people speak up and raise difficult topics?
Can you have constructive conversations about tough topics?
How do you respond to difficult feedback about culture and conduct?
How do you respond when bad things happen?
What are you doing to create an inclusive, resilient culture that includes everyone, meaningfully?
We can help you set the stage for an inclusive culture where people speak up and belong.
How do you share information?
Is it shared consistently?
Is it stored effectively?
Can you find it when you need it?
We can help you break silos and improve cross-functional decision-making.
What are your biggest and most pressing risks?
What is the nature of those risks – a cost of doing business or a Black Swan event?
What is the likelihood of those risks coming to fruition?
What is your risk exposure in each area of important risk?
Do you ‘look around corners’ to see emerging risks?
We can help you reduce risk exposure with sustainable practices.
Do you know who makes what decision? What due diligence is necessary? How are key stakeholders engaged?
Who recommends what decisions? How are these decisions made? When are decisions made?
How are decisions documented and preserved? Who reviews and tracks the implementation of decisions?
Why is it difficult to make certain decisions in your organization? Why do some decisions keep being re-visited?
We can help you clarify decision rights and enhance board and management oversight.
Are you allocating your efforts to the biggest, most likely matters and risks? What time, people and financial resources are you putting to assess and mitigate those risks?
What new technologies, teams or processes do you choose to invest in and adopt? What should you?
How do you manage the change required for, and resulting from, the change internally and with key stakeholders?
We can help you make governance and risk spend count.
Law Firms
We help law firms deepen trust, strengthen relationships, and grow profitably — with insight from someone who's been both the client and the partner.
We will support you to:
Do you have siloed client relationships, failing to realize the firm’s potential?
Do you have strong succession and incentives to encourage holistic client relationship management?
Are you at risk of losing clients if partners cross the street?
We can help you deepen key client relationships and ensure strong succession.
Do you understand how legal fees are approved and handled by your client?
What pricing models do you use? Do you differentiate pricing models to the value of legal advice?
How do you determine estimates, quotes or budgets for matters? What intelligence are you using?
How do your estimates stack-up to your invoices? To your write-offs? To your recovery rates?
We can help you improve profitability with pricing strategies that clients trust.
What do clients value when selecting a law firm or a lawyer?
Do you know who the key stakeholders, blockers and decision-makers are?
Why do you get invited to a pitch? Why did you win it? Why not?
We can help you stand out and win new business with compelling strategies.
Do you have siloed client relationships, failing to realize the firm’s potential?
Do you have strong succession and incentives to encourage holistic client relationship management?
Are you at risk of losing clients if partners cross the street?
We can help you deepen key client relationships and ensure strong succession.
Do you have siloed client relationships, failing to realize the firm’s potential?
Do you have strong succession and incentives to encourage holistic client relationship management?
Are you at risk of losing clients if partners cross the street?
We can help you deepen key client relationships and ensure strong succession.
Discover your current state
with facilitated deep dives, discussions and workshops on particular pain points, listening surveys, policy and document review, observations, etc.
Envision the art of the possible
with insights drawn from working with 200+ law firms, the general counsel community and market and benchmarking data.
Prioritize what good looks like
by aligning specific actions against strategic and business goals.
Implement a strength-based plan
to help you make it happen with clear actions, aligned objectives and achievable timelines, supported by a robust change management approach and coaching.
We will work with you to:
We will work with you to:
Our Approach
We know the art of the possible and what good looks like so you can build resilient and sustainable client practices. We have amassed a large and readily accessible network of general counsel, senior legal practitioners, business and professional leaders, law tech innovators and adjacent resources to help you realize your business goals.
We will provide you with direct, clear advice. And can help you get it done. We are adaptable and flexible with mandates and offer bespoke pricing.
We can and will:
-
Advise you: What works and what could be better? We can work with you to identify what you could do and how it could be done.
-
Do it for you: What do you need help with? We can do it for you, or work with your team to get it done.